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The Triohm Concierge Appointment Reminder Service outperforms every other method of communication. Automatically remind patients of their upcoming appointments with a friendly, personalized voice, text and email reminder. A consistent appointment reminder program can dramatically reduce “no-shows”. Triohm Concierge Appointment Reminders will increase productivity, reduce no-shows and boost revenue.
How Triohm Concierge is Different.
The Care Coordinators are a dedicated phone service and immediately answer and assess every call either urgent or non-urgent, so on-call providers are only called for urgent messages in real-time.
- Ensure appointments are kept while promoting wellness
- Reminding patient’s show you care and increase patient satisfaction
- Reminder calls are made when patients can be reached
- Staff are free to handle more important issues
- Keep track of call outcomes with daily reports
- Reduce time spent calling patients
- Preventing no-shows avoids revenue loss
- Reduce or eliminate staff overtime
- Increase office productivity
Text message reminders can
Increase Appointment Attendance by 50%
Kaiser Permanente conducted a text messaging pilot program concluding that by
using SMS appointment reminders
they were able to
Save $150 per appointment,
which equated to a total cost Savings
of over $275,000 at just one clinic.
91%
of Americans have mobile phones
