Incoming patient calls to a hospital or practice switchboard can often be the first impression of your organization. This can lead to high call abandonments and patient complaints, along with inconsistencies in your organizations brand representation and protocols which is detrimental to patient satisfaction. Our Switchboard services can connect hospitals to their affiliated physicians and can be leveraged on an overflow capacity, as a first line of patient call intake, or after-hours.

Every call is answered

even as call volumes increase.

Calls are recorded and documented,

reducing potential liability.